The BBB article states that the offer of airlines tickets in the mailer is not in any way affiliated with Southwest Airlines, despite the company’s logo appearing on the front of the card.
The BBB has published the following advice to timeshare owners who are looking for help in selling their timeshare:
Confirm Licensing Requirements – Some timeshare resellers will use fake addresses or PO boxes in order to mislead timeshare owners. Confirm where the company is located and in what states it does business. Ask if the company's salespeople are licensed to sell real estate where your timeshare is located. If so, verify this with the state licensing board.
Be Wary of Upfront Fees – Many complainants to BBB were burned by companies charging an advance "appraisal" fee for services or were told that they just had to pay closing costs and the timeshare would be taken off their hands. Consider opting for a company that offers to sell for a fee only after the timeshare is sold.
Don’t Fall for the Hard Sell or an Offer that Sounds Too Good to Be True –Take the time to think it over and don’t be pressured. Unscrupulous timeshare resellers may claim that your property is in demand and they can sell it immediately; unfortunately, these promises are often empty.
If you have received one of these postcards in the mail or believe that you have received a mailing targeting you for a timeshare or other consumer scam, please take the time to report the crime to the United States Postal Inspection Service by clicking HERE.